Whitehat Realty Guide

UP-RERA Enables Online Complaints Against Illegal Transfer Charges: Big Relief for Homebuyers in Noida, Greater Noida, Ghaziabad and Across UP

UP-RERA Enables Online Complaints Against Illegal Transfer Charges

Whitehat RealtyWhitehat Realty22 May 20268 min read
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UP-RERA Enables Online Complaints Against Illegal Transfer Charges
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FAQs

UP-RERA has enabled an online complaint facility for homebuyers who are being asked to pay illegal or excessive transfer charges by builders. Buyers can now raise such complaints digitally through the UP-RERA e-court system.

Transfer charges are fees demanded by builders when an allottee wants to transfer a property to another person, legal heir, family member, or third-party buyer before final registry or ownership update.

In genuine family succession cases, where ownership is transferred to a legal heir after the death of the original allottee, builders cannot charge more than ₹1,000 as a processing fee.

For non-family transfers, such as transfer to an unrelated buyer before registry, the maximum processing fee allowed under the revised framework is ₹25,000.

No. If the demand exceeds the UP-RERA prescribed limits, buyers can challenge it by filing an online complaint under the category of Unlawful Transfer Charges.

A buyer can visit the official UP-RERA portal, log in through the e-Court system, file a complaint using Form-M, select Unlawful Transfer Charges as the complaint ground, upload documents, and pay the prescribed complaint fee.

Builders may ask for documents such as the death certificate of the original allottee, succession certificate, and no-objection certificates from other legal heirs, depending on the case.

No. The UP-RERA cap applies only to the builder’s processing fee for transfer or succession-related endorsements. Statutory costs like stamp duty, registration charges, government dues, and legally applicable taxes may still apply.